Terms & Conditions

1. About Our Services

Far East Corporation provides vehicle sourcing and export-related services for customers seeking Japanese used vehicles. Our services may include vehicle sourcing, auction participation, vehicle inspection information, purchase coordination, payment coordination, documentation and shipping arrangements.

Vehicles may be sourced through Japanese automobile auctions, dealers, suppliers and other legitimate vehicle sources.

Our role is to assist customers in locating and purchasing suitable vehicles according to the customer's requirements and available stock.

2. Website Information

We make reasonable efforts to ensure that the information published on our website is accurate and current. However, vehicle availability, auction information, prices, specifications and other information may change without prior notice.

Photographs, specifications, mileage, grades, descriptions and other vehicle information may originate from auction houses, suppliers or third-party sources.

Customers should carefully review the available information before proceeding with a purchase.

3. Vehicle Availability

Vehicles displayed on our website or communicated to customers are subject to availability.

A vehicle may be sold, withdrawn, reserved, damaged, exported or otherwise become unavailable before a customer completes the purchasing process.

Displaying a vehicle on our website does not constitute a guarantee that the vehicle will remain available for purchase.

4. Vehicle Condition & Inspection

Used vehicles may have previous ownership, normal wear, repairs, modifications or other characteristics associated with their age and use.

Customers are responsible for reviewing available auction sheets, inspection information, photographs and vehicle descriptions before committing to a purchase.

Where available, Far East Corporation may provide auction sheets, inspection information or photographs supplied by the relevant auction house or supplier.

5. Vehicle Prices

Vehicle prices may change depending on auction results, market conditions, exchange rates, transportation costs, taxes, duties, shipping charges, port charges and other applicable costs.

Any price communicated by Far East Corporation should be considered subject to confirmation until the relevant transaction has been formally accepted and payment requirements have been communicated.

Additional charges may apply depending on the destination country and the services requested by the customer.

6. Auction Purchases

Where a customer requests Far East Corporation to participate in an auction on their behalf, the customer understands that auction purchases may become binding once the vehicle has been successfully purchased.

The customer is responsible for providing accurate purchasing instructions, budget limits and vehicle requirements before bidding.

Once an auction purchase has been successfully completed according to the customer's authorized instructions, cancellation may not be possible.

7. Customer Payments

Customers must make payments according to the payment instructions provided by Far East Corporation.

Payments must be made using the approved payment method and bank details provided by the company.

Customers should contact Far East Corporation before making a payment if they are uncertain about any payment instructions.

Far East Corporation is not responsible for payments sent to unauthorized bank accounts or third parties where the customer failed to verify the payment details with the company.

8. Bank Details

For transactions where bank transfer is required, the following company bank details may be used after confirmation with Far East Corporation:

9. Shipping & Export

Far East Corporation may assist with the export and shipping arrangements for vehicles purchased by customers.

Shipping schedules may be affected by vessel availability, port schedules, customs procedures, weather, inspections, documentation requirements and other circumstances outside our reasonable control.

Estimated shipping dates are not guaranteed delivery dates.

Customers are responsible for ensuring that the vehicle can legally be imported into their destination country and that all applicable import requirements are satisfied.

10. Import Duties, Taxes & Local Charges

Unless expressly stated otherwise, the customer is responsible for applicable import duties, customs charges, taxes, registration fees, clearance fees, port charges and other local expenses in the destination country.

Customers should consult the appropriate customs, government or transport authorities in their country before purchasing a vehicle.

11. Documents

Vehicle and export documents may include documents such as invoices, export certificates, inspection documents, auction sheets and shipping documents, depending on the transaction.

The availability and timing of documents may depend on Japanese auction houses, government authorities, shipping companies, ports and other third parties.

12. Customer Responsibilities

Customers are responsible for providing accurate and complete information when using our services.

• Providing correct name and contact information.
• Providing accurate shipping and destination details.
• Providing accurate vehicle requirements.
• Reviewing vehicle information before purchase.
• Providing required documents within the requested timeframe.
• Making payments according to agreed payment schedules.
• Complying with applicable import and registration laws.

13. Cancellation

Cancellation policies may depend on the stage of the transaction.

Requests made before an auction purchase or before other commitments have been made may be treated differently from requests made after a vehicle has been purchased, shipped or committed to third-party services.

Customers should contact Far East Corporation as soon as possible if they wish to cancel or change an order.

14. Refunds

Refund eligibility depends on the nature and stage of the transaction and the costs already incurred on behalf of the customer.

Certain third-party charges, auction charges, administrative charges, shipping-related expenses or other committed costs may not be refundable.

Please also review our separate Refund and Returns Policy for additional information regarding refunds.

15. Third-Party Services

Far East Corporation may work with third parties including auction houses, dealers, shipping companies, inspection providers, ports, logistics companies and other service providers.

Third-party services may be subject to their own terms, schedules, limitations and charges.

Far East Corporation cannot guarantee the performance or timing of services controlled by independent third parties.

16. Website Use

Users agree not to misuse the website or attempt to interfere with its operation.

Users must not:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to website systems.
• Copy or misuse website content without permission.
• Submit false or misleading information.
• Interfere with the website's security or functionality.
• Use automated systems in a manner that could damage or overload the website.

17. Intellectual Property

Unless otherwise stated, website content including text, graphics, branding, photographs, logos, design elements and other materials belongs to Far East Corporation or is used with appropriate permission.

Content may not be copied, reproduced, modified, distributed or used for commercial purposes without prior written permission.

18. Accuracy of Information

Although we make reasonable efforts to maintain accurate information, Far East Corporation does not guarantee that every piece of information on the website will always be complete, accurate, current or free from errors.

Vehicle information may change without notice and customers should confirm important information before making a purchase decision.

19. Limitation of Liability

To the extent permitted by applicable law, Far East Corporation shall not be responsible for losses caused by circumstances outside our reasonable control, including delays or failures involving auctions, ports, shipping companies, customs authorities, government agencies, weather, natural events, transportation interruptions or other third parties.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

20. Force Majeure

Far East Corporation shall not be considered in breach of these Terms where performance is delayed or prevented by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, government restrictions, wars, strikes, transportation disruptions, pandemics, port closures, communication failures or other unforeseen events.

21. Privacy

Information provided by customers may be handled in accordance with our Privacy Policy.

Customers should review our Privacy Policy to understand how information may be collected, used and protected.

22. Changes to These Terms

Far East Corporation reserves the right to update or modify these Terms & Conditions when necessary.

Updated terms may be published on this website. Customers are encouraged to review the Terms & Conditions periodically.

23. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with applicable laws relevant to the transaction and the parties involved.

Where appropriate, any disputes should first be addressed through direct communication between the customer and Far East Corporation in an effort to reach a reasonable resolution.

24. Contact Us

If you have questions about these Terms & Conditions, vehicle purchases, payments, shipping or any other service provided by Far East Corporation, please contact us.

25. Acceptance of These Terms

By using the Far East Corporation website or requesting and purchasing our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please discontinue use of the website and contact Far East Corporation if you have any questions about our services.